Email synchronization, as with any email service, is one of those many features that make your life easier. It allows your emails to appear and be accessible from all your inboxes (smartphone, desktop, tablet, etc.).
This is handy for checking your messages and corresponding from all your devices, wherever you are. But what should you do when synchronization stops working?
Step 1: Don't panic. Step 2: Take a deep breath. Step 3: Check out this quick and effective guide to sync Gmail across devices!

Don't worry: your emails haven't suddenly decided to go on vacation. If you're no longer receiving them, or rather, if they're not appearing in your inbox, there could be several reasons:
After emptying your inbox and making the necessary adjustments (senders and filters), you can look at your synchronization options.
Gmail sync ensures that your messages appear consistently across all your devices. When you sync Gmail, new emails, sent items, and folder changes are automatically updated on your phone, computer, and tablet using your Google account credentials.
There are several reasons why Gmail is not syncing:
Here's how to enable Gmail synchronization and make sure your new emails are always available, no matter what device you're using!
By the way, if you're going somewhere without internet access but need to check your emails, find out how to save an email.
On iPhone or iPad, the steps to enable Gmail sync/automatic updating are simple.
Just go to Settings, then under General, select Data Usage and Synchronization Settings. Finish by choosing the synchronization duration in number of days (days of mail to sync Gmail).
On Android, several checks and adjustments must be made to ensure that the Gmail app synchronization is working.
First, you need to check that the app settings allow it. To do this, go to the Gmail app's Settings, then choose your Google account. Next, check the Synchronization or Gmail Synchronization box.
Next, make sure that your smartphone's additional settings do not prevent synchronization. Start by disabling battery-related limitations by following this path: Settings > Battery > Battery optimization > Gmail > Do not optimize.
Finally, enable automatic synchronization: in your smartphone's Settings, go to Users or Accounts. Click on Google, then select your Gmail account. Enable Sync Gmail.
The web version of Gmail includes regular automatic email refreshes. That said, you can enable desktop notifications by going to Gmail > Settings > See all settings > General > "Desktop notifications" > Enable notifications for new mail.
To sync Gmail in Outlook, you'll need to configure your Google account in Outlook using IMAP settings. Go to Gmail Settings > Forwarding and POP/IMAP > Enable IMAP, then add your Gmail account to Outlook using these server settings.
To ensure seamless syncing Gmail across devices, make sure you're signed in with the same Google account on all devices and that sync is enabled in each Gmail app or email client.
As you can see, enabling Gmail synchronization is not rocket science! For more seamless and efficient management of your correspondence, discover how to create a Gmail alias.
Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.
You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.
If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.
With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.
And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.
It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.
This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.
It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!
A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.
With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.
What is the user experience like for our employees?
In both cases:
In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.
With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.
Regarding the creation of email signatures, you can make several variations such as:
Everything has been thought of to go further in the personalization process based on the recipient of your emails.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
If you're no longer receiving messages on your smartphone, start by checking your internet connection. Also free up some storage space and clear your cache. Make sure that security restrictions aren't preventing the update. Finally, enable synchronization by following the steps outlined in this article.
To check Gmail sync settings, go to your device's Settings > Accounts > Google > select your Google account > ensure Gmail sync is enabled. On the Gmail app, check Settings > your account > Sync settings.
To sync iPhone contacts Gmail, go to iPhone Settings > Contacts > Accounts > Add Account > Google, then sign in with your Gmail password and enable Contacts sync.
To unsync Gmail, go to your device settings, select your Google account, and disable Gmail sync. This will stop new emails from syncing to that device.
If you're still experiencing problem syncing Gmail, try removing and re-adding your Google account, checking for app updates, or contacting Google support for current Gmail problems.



